These Terms govern the provision of services by Clicked IN FZE LLC (trading as Vantora Corporate), an independent private consultancy registered in the United Arab Emirates.
1. Independent Consultancy Status
Vantora is not a government entity, free-zone authority, immigration authority, tax authority, bank, law firm, accounting firm or audit firm.
2. Customer Eligibility & Information
- Customers must be legally able to contract in the UAE.
- Customer must provide accurate, current information.
3. Services
- Consultations delivered at the agreed time.
- Written proposals and order summaries define scope.
- Scope of work is limited to the agreed proposal.
4. Customer Responsibilities
- Timely provision of accurate documents.
- Approval before authority submission.
- Arranging translation, attestation and external professional services where required.
5. Fees, VAT and Third-Party Costs
- Vantora fees are separate from authority and third-party fees.
- VAT is applied where applicable.
- Deposits and milestone payments may apply.
- Authority and third-party fees may change; material differences are communicated before further payment.
6. Application Submission
- Customer approval is required before submission.
- Processing times, additional information requests and refusals are determined by the relevant authority.
7. No Guaranteed Outcome
Vantora does not guarantee licence issuance, visa approval, banking outcomes, tax registration approval or any regulatory outcome.
8. Confidentiality, Data Protection & IP
- Customer information is treated confidentially and processed per the Privacy Policy.
- Vantora retains ownership of its templates and materials.
9. Service Suspension, Cancellation & Refunds
Governed by the Refund and Cancellation Policy.
10. Force Majeure & Liability
Liability is limited to the extent permitted by applicable law. Force majeure applies to events outside reasonable control.
11. Governing Law & Complaints
These Terms are governed by the applicable laws of the United Arab Emirates. Complaints may be sent to management@vantoracorporate.online.