- Consultations are fulfilled when delivered at the agreed time.
- Setup support begins after payment and receipt of required information.
- Application coordination proceeds according to the agreed scope.
- Customer approval is required before submission where applicable.
- Government services are fulfilled according to authority processing.
- Vantora's professional service may be completed even where an independent authority declines the application, provided the agreed professional work was performed.
- Digital documents and reports are delivered electronically.
- Ongoing support is fulfilled according to the selected monthly plan.
- Customer delays may affect delivery.
- No physical products are supplied unless expressly stated.
Policy
Professional Services Fulfilment Policy
Last updated: 2026-07-01. This document is a placeholder pending professional legal review before public launch.