1. What is being purchased
Vantora Corporate, the trading name of Clicked IN FZE LLC, sells coordination and written review services. What is purchased is defined work and a written record of it. It is not a licence, a permit, a visa, a bank account or any authority decision, none of which we can issue or promise.
2. Order sequence
You submit a scope request; a written scope with exclusions and dependencies is issued to you; you accept it and a deposit invoice is raised; work opens once the deposit is received. Nothing is charged before you accept a scope in writing.
3. Delivery timing
Written reviews are issued within five working days of the deposit clearing and of all requested information being received. Coordination work begins within three working days of the same point. Monthly coordination runs from the first day of the agreed month. Where a step waits on an authority, a bank or a third party, that waiting time is outside our control and is reported to you rather than estimated as a promise.
4. Delivery method
All deliverables are issued electronically to the email address on the order. There is no physical shipment. Documents and updates are also recorded against your case reference.
5. Fees, VAT and third-party costs
Prices shown are professional fees in UAE dirhams and exclude VAT, which is applied at 5% where chargeable. Authority, free zone, notary, translation, attestation and adviser charges are separate, are estimated rather than fixed, and are paid by you directly to the relevant provider. They are never collected by us and never included in our totals.
6. Payment
Payment is made by bank transfer against the issued invoice, to the account named on that invoice. Card details are not collected on this website and are never requested by email or telephone. If you receive different bank details purporting to come from us, verify them by telephone before paying.
7. Your responsibilities
Delivery depends on you providing accurate and complete information, approving submissions before they are lodged, and responding to information requests. Where a delay is caused by information outstanding on your side, the delivery window restarts when it is received.
8. Documents and identity information
Identity and corporate documents are never uploaded through this website. Where they are needed, a secure route is agreed with you first and only the documents required for the agreed step are requested.
9. If something goes wrong
If a deliverable does not match the accepted scope, write to management@vantoracorporate.online quoting your case reference within fourteen days. It is corrected at no further cost, or refunded under the Cancellation and Refund Policy.
10. Support
Support is available at management@vantoracorporate.online and +971 52 483 2257, Sunday to Thursday, 09:00 – 18:00 (GST). Written enquiries are acknowledged within one working day.