Policy

Professional Services Fulfilment Policy

Last updated: 2026-07-01. This document is a placeholder pending professional legal review before public launch.

  • Consultations are fulfilled when delivered at the agreed time.
  • Setup support begins after payment and receipt of required information.
  • Application coordination proceeds according to the agreed scope.
  • Customer approval is required before submission where applicable.
  • Government services are fulfilled according to authority processing.
  • Vantora's professional service may be completed even where an independent authority declines the application, provided the agreed professional work was performed.
  • Digital documents and reports are delivered electronically.
  • Ongoing support is fulfilled according to the selected monthly plan.
  • Customer delays may affect delivery.
  • No physical products are supplied unless expressly stated.