Retention Categories
- General enquiries
- Unconverted proposals
- Customer identification
- Corporate formation documents
- Payment records
- Government receipts
- Visa documents
- Tax documents
- Banking-readiness documents
- Support messages
- Closed-project records
Retention periods will be configured after legal review. Secure deletion applies at end of retention, subject to legal retention exceptions.
Security Controls
- Encrypted transfer and storage
- Restricted role-based access
- Access logging
- Malware scanning of uploads
- No public file URLs; documents are not indexed
- Documents are not used for marketing or AI training